These terms cover what you can expect from SimpliCo. ("we," "us") and what we expect from you ("you," "the client") when you use this website or hire us to build one for your business. We've written this to be readable. If something isn't clear, ask us.
You're welcome to browse hellosimpli.co. By using the site you agree not to:
The content on this site (text, design, images, code) belongs to SimpliCo. Don't copy it for commercial use without asking.
We design and build websites for small businesses, and we offer ongoing hosting, SEO, and ad management as add-ons. The specific scope of any project — pages, features, timeline, deliverables — is defined in the proposal or written agreement we send you before work begins. These terms cover everything not spelled out there.
Our package prices are listed on the services page. We require a deposit before work begins (typically 50% of the project total). The remaining balance is due before the site goes live.
Hosting, SEO, and ad management are billed monthly. You can cancel anytime with 30 days' notice. Cancelling hosting means we'll help you migrate your site somewhere else — we won't hold it hostage.
We process payments through Stripe. Your card details go directly to Stripe and are never stored on our end. Invoices are sent via email and can be paid with credit card, debit card, or ACH where supported.
Deposits are refundable up until we've started design or development work. After that, deposits cover the time we've already invested and aren't refundable. If you're not happy with the direction at any review point, tell us — we'll work with you to make it right before billing further.
We aim to launch most sites within a week of receiving your content (logo, photos, copy, business info). Delays in getting us materials may push your timeline. Each package includes a reasonable number of revision rounds during the build — typically two for Starter and three for Pro. Additional rounds beyond that are billed at our hourly rate, which we'll quote before starting.
You're responsible for the text, images, logos, and other materials you give us. By sending them to us you confirm you have the right to use them, and you give us permission to use them in your site.
Once your final invoice is paid, you own the website we built for you — the design, the code, the content. We may keep a copy in our portfolio and link to it from our work page unless you ask us not to.
If you're on our hosting plan, your site is hosted on Netlify. We do everything reasonable to keep your site up and fast, but we can't guarantee 100% uptime — no host can. If something goes wrong, we'll get it back online as quickly as we can.
We build websites; we don't control everything that happens after. We aren't responsible for:
Our total liability for any claim related to our services is capped at the amount you paid us in the three months before the issue arose.
Either side can end an active project or recurring service with written notice. If you cancel a project mid-build, you'll be billed for the work completed up to that point. If we cancel (which we'd only do for non-payment, abusive behavior, or asking us to do something illegal), we'll refund any unearned portion of your deposit.
We may update these terms over time. The current version always lives at this URL with a "Last updated" date at the top. If we make a meaningful change that affects an active client, we'll let you know directly.
These terms are governed by the laws of the State of Indiana. Any disputes that can't be worked out between us go to courts located in Marion County, Indiana.
Email immanuel@hellosimpli.co · Call or text (317) 324-8512